Didiyo Privacy Statement for Suppliers

This privacy statement applies to the personal data of suppliers connected to the Didiyo platform. The controller responsible for processing these personal data is Realapps B.V. (hereinafter “Didiyo”).

This statement does not apply to consumers. The privacy statement for consumers who use the Didiyo app to order products can be found in the consumer app.

Which data of Suppliers do we process and why

  1. Type of data

Didiyo processes certain personal data from Suppliers who provide services through our platform.

  • Name
  • Address data including postal code
  • Contact details
  • Bank details
  1. Cookies

Didiyo uses cookies for functional, analytical and marketing purposes. The functional cookies are necessary for the use of the website. This concerns the following data:

  • Location data
  • IP address or app IDs
  • Internet browser and device type
  • Website language
  1. Fraud prevention

We also process some of the above data to prevent fraud and abuse. The legal basis for this processing is that it is necessary for Didiyo’s legitimate interest, which is the prevention of fraud.

How long we keep data

Didiyo will not keep your personal data any longer than strictly necessary to achieve the purpose in question. We will only keep your data longer when we are required to do so by legal obligations, and no longer than two years after you stop providing services through our platform (the “end date”). We use this period for administrative purposes and to be able to respond to you and to consumers with order-related questions or complaints. Data used for reporting, analysis and abuse prevention will be kept for 10 years after the end date. We cannot remove your data from backups. When we restore a backup we will delete the data at that time.

Sharing with third parties 

Didiyo will not sell your information to third parties. Didiyo will only provide certain information to third parties when necessary for the execution of our agreement with you, for analysis and marketing purposes or to meet legal obligations. Your personal information may be shared with the following parties:

  • Software providers
  • Implementation partners
  • Payment platforms
  • Advertising platforms (e.g. Google and Facebook)

Access, correction and deletion of personal data

You have the right to access, delete or correct any data that we collect about you. If you believe that we are processing your personal data without justification or that we are processing personal data which you think is irrelevant, please contact us via our privacy form. Didiyo will respond to your request as soon as possible, but at the latest within two months.


Didiyo takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized alteration. If you feel that there has been a misuse of data or a data leak, please contact us at zakelijk@didiyo.com.

Personal data of consumers

Didiyo provides certain consumer information (name, address and phone number, order) to you as a Supplier. As a supplier, you have your own responsibility and obligations for the processing of those personal data. Any questions from consumers about personal data, including deletion requests, should be resolved by you. 

Contact details

You can find our contact details in our terms and conditions for suppliers.